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microsoft_windows:ts_shadow [2025/01/25 20:47] rodolicomicrosoft_windows:ts_shadow [2025/07/01 16:28] (current) rodolico
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 Works on anything, I think. User sends an invitation, assistance uses that to make a P2P connection Works on anything, I think. User sends an invitation, assistance uses that to make a P2P connection
  
-[[https://support.microsoft.com/en-us/windows/solve-pc-problems-remotely-with-remote-assistance-and-easy-connect-cf384ff4-6269-d86e-bcfe-92d72ed55922]]+==== On user workstation ==== 
 +  - Open Search Box and type //remote assistance// 
 +  - Select //Invite someone to connect to your PC...// 
 +  Select //Invite someone you trust to help you// 
 +  Select //Use Easy Connect// (first time, after that magic) 
 +  Follow instructions to send code to technician 
 + 
 +==== On Tech workstation ==== 
 +  Open Search Box and type //remote assistance// 
 +  Select //Invite someone to connect to your PC...// 
 +  Select //Help someone who has invited you// 
 +  Select //Use Easy Connect// (first time only) 
 +  Select //Help someone new//, or select remote user from list 
 +  Follow instructions (you will need the code they send you) 
 + 
  
 ===== Session Shadowing ===== ===== Session Shadowing =====
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 From the source machine, make the connection. You will need the users Session ID. If they are directly logged in (ie, not using RDP), their session is always 1. From the source machine, make the connection. You will need the users Session ID. If they are directly logged in (ie, not using RDP), their session is always 1.
  
 +  * Open PowerShell as administrator (right click on Start, select Windows PowerShell (Admin))
   * If remote machine, use <code ps>qwinsta /server:PC_Name</code>   * If remote machine, use <code ps>qwinsta /server:PC_Name</code>
     * Works just fine on Terminal Server, just leave the /server:PC_Name out     * Works just fine on Terminal Server, just leave the /server:PC_Name out
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 ===== Links ===== ===== Links =====
  
 +  * https://support.microsoft.com/en-us/windows/solve-pc-problems-remotely-with-remote-assistance-and-easy-connect-cf384ff4-6269-d86e-bcfe-92d72ed55922
   * https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/shadow   * https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/shadow
   * https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/remote-desktop-services-terminal-services-command-reference   * https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/remote-desktop-services-terminal-services-command-reference
microsoft_windows/ts_shadow.1737859620.txt.gz · Last modified: 2025/01/25 20:47 by rodolico